Shipping policy
Shipping & Return Policy
Welcome to TrendStitch.Store. We are committed to delivering your orders quickly and ensuring a smooth shopping experience.
Shipping Policy
Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Delivery Time
Orders are typically delivered within 7 business days from the date of shipment. Delivery times may vary depending on your location, public holidays, weather conditions, or other unforeseen circumstances.
Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email with tracking information (if available).
Return Policy
5-Day Return Window
We offer a 5-day return policy. You may request a return within 5 days of receiving your order.
Eligibility for Returns
To be eligible for a return:
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The item must be unused, unworn, and in its original condition.
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All original tags and packaging must be intact.
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Proof of purchase or order confirmation must be provided.
Non-Returnable Items
The following items are not eligible for return:
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Products damaged due to misuse or improper handling.
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Items returned after the 5-day return period.
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Customized or personalized products (if applicable).
Refund Process
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original payment method within 5–10 business days.
Return Shipping
Customers may be responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Contact Us
If you have any questions regarding shipping, returns, or refunds, please contact us:
Email: trendstitchstore@gmail.com
Thank you for shopping with TrendStitch.Store.