Shipping policy

Shipping & Return Policy

Welcome to TrendStitch.Store. We are committed to delivering your orders quickly and ensuring a smooth shopping experience.

Shipping Policy

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Delivery Time

Orders are typically delivered within 7 business days from the date of shipment. Delivery times may vary depending on your location, public holidays, weather conditions, or other unforeseen circumstances.

Shipping Confirmation

Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

Return Policy

5-Day Return Window

We offer a 5-day return policy. You may request a return within 5 days of receiving your order.

Eligibility for Returns

To be eligible for a return:

  • The item must be unused, unworn, and in its original condition.

  • All original tags and packaging must be intact.

  • Proof of purchase or order confirmation must be provided.

Non-Returnable Items

The following items are not eligible for return:

  • Products damaged due to misuse or improper handling.

  • Items returned after the 5-day return period.

  • Customized or personalized products (if applicable).

Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original payment method within 5–10 business days.

Return Shipping

Customers may be responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Contact Us

If you have any questions regarding shipping, returns, or refunds, please contact us:

Email: trendstitchstore@gmail.com

Thank you for shopping with TrendStitch.Store.